Terms of service

These terms govern the Animro website, waitlist and video creation service (together, the “Service”). The provider is QikBuild, s. r. o., IČO 55100015, registered at Bottova 2A, 811 09 Bratislava, Slovakia, entered in the Commercial Register of the Bratislava III Municipal Court, section Sro, entry 165619/B (“we” or “us”). Contact us at hello@qikbuild.com.

1. Access and accounts

Creating an account is free and does not require a purchase. You must be at least 18, provide accurate details and protect your sign-in credentials. You are responsible for activity on your account. We may limit access to prevent misuse or protect the Service, and will explain a suspension when reasonably possible. One introductory credit grant is available per eligible person.

2. How the Service works

You provide instructions and materials to create and edit motion-graphics videos. The Service uses AI and external providers to process them. Outputs may be inaccurate, unsuitable or similar to other outputs. Review the result, including facts, permissions, captions, audio and platform requirements, before publishing or relying on it. With Realistic footage on, photos and video clips are made by AI (through our AI video provider): they are AI-generated, not filmed, and can show people, places and things that do not exist. Do not present them as real recordings where that could mislead people. Available features, formats and technical limits are shown in the app and may change.

3. Your materials and outputs

You retain your rights in materials you upload. You grant us a limited permission to host, process, transform and share them with the providers described in our Privacy policy to operate the Service, provide support and meet legal duties. You confirm that you have the rights and permissions needed for your instructions, logos, images, video clips, fonts, music, voice and other materials, including permission from the people who appear in your video clips. As between you and us, you may use the output we deliver for lawful purposes, subject to third-party rights and any separate licence attached to your materials. We do not guarantee that AI output is unique or eligible for intellectual property protection.

4. Credits, prices and payment

When paid access is available, credits can be bought in one-time packs, in a custom quantity, or through a monthly subscription. Subscription credits are added after each successful monthly payment. Subscriptions renew automatically until canceled; cancellation and plan changes take effect at the next renewal, and existing credits remain available. The price, currency, applicable tax and total are shown before you pay through Stripe Checkout. Credits are for actions inside the Service, have no cash value, cannot be transferred and do not expire. Each action uses credits based on what it actually costs to run. The app shows an estimate before an action runs and holds credits while work is in progress; the final amount can be higher or lower than the estimate, and your balance can go below zero, in which case new actions wait until you add credits. A failed action is not charged, except realistic photos and clips: each one is charged when it is made, even if the step that asked for it fails. Stopping work is charged for the work already done. Your balance and transaction history appear in the billing page. Statutory rights and our Refund policy apply to purchases.

5. Acceptable use

Do not use the Service to break the law, infringe another person’s rights, deceive or impersonate people, create sexual content involving minors, or generate unlawful hateful or abusive content. Do not use Realistic footage to show a real person without their consent, or to make sexual or unlawful content; we refuse such requests and may switch the feature off for your account. Do not upload sensitive personal information unless necessary and lawful. Do not interfere with the Service, bypass limits, access other accounts or attempt to extract its source code or models except where the law permits. We may remove offending material or suspend access when needed to address a violation.

6. Changes, availability and ending use

We maintain and improve the Service, but cannot promise uninterrupted availability or a particular creative result. We may change features for security, technical or business reasons. We will communicate material changes that affect paid access or these terms in advance where reasonably possible. You can stop using the Service at any time, delete individual videos in the app, or request account closure by emailing us. Account closure does not remove records we must keep by law or resolve outstanding payment disputes.

7. Consumer rights and liability

Nothing in these terms removes your mandatory rights under consumer, digital-content or data-protection law. If the Service does not conform to a paid contract, contact us so that we can address your legal remedies. We are responsible for harm to the extent required by applicable law; we do not exclude liability that cannot lawfully be excluded. You remain responsible for your published content and for obtaining the permissions it needs.

8. Law, disputes and contact

Slovak law governs these terms, without taking away mandatory protections available to consumers in their country of residence. Please contact us first at hello@qikbuild.com so we can try to resolve a problem. Consumers may also use the courts and any applicable alternative dispute resolution process under law.